Hot Tub Services for our Sun Peaks Property Owners

Please note, we do not provide hot tub service apart from Rental Property Management. Our hot tub service levels and pricing policies are set to just over breakeven because of our management philosophy so we don't provide these services or prices independently.

Hot Tub Service Packages

• Winter Monthly Rate Pack
• Summer Service Package
• SpaNaturally^® Moss Filtering System

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Winter Monthly Service Rates - $100 - $125/month

We have two winter rates depending on whether your hot tub has significant exposure to the snow or not.

• Hot tub has little or no snow exposure - $100/month
• Hot tub is exposed to snowfall and requires shovelling - $125/month

Both winter hot tub care prices include monthly filter cleaning and between 24 - 27 days of service per month.

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Summer Service Package - $70/month*

As a hot tub owner, we know that reducing your costs during the off-season months is important to your bottom line, and as part of our ongoing intention to offer our management services at just over breakeven, we have an off-season hot tub care package which reduces the monthly rate and provides special cleaning and maintenance.

This Package Includes:

1. 1 Dump & Fill in performed in October or November in preparation for winter service.
• You can request an upgraded cleaning to what we call our "Deep Clean" dump and fill for only $50.
• The Spa Naturally Bio Breakaway products do a serious deep cleaning and removal of bio-film, scaling and chemical buildup throughout the hot tub, pipes and machinery. By performing a deep clean in November, we create the best circumstances for water quality during the winter rental season.
• The Deep Clean actually requires two complete dump and fills over two days which is why it takes 4 - 6 hours and the sludge that the Bio Breakaway releases is nasty (see the SpaNaturally^® conversion process below for a complete slideshow of this deep clean process)
2. 1 replacement filter for your hot tub (valued between $25 - $40 depending on your filter type).
• We'll use this filter in rotation with your current filter(s) or replace it altogether if necessary
3. 1 hot tub lid cleaning using a vinyl cleaner specially designed for hot tub lids.
4. Regular water testing twice a week. Naturally, if we have vacation rentals we will increase service during a guest's stay.

*Our Summer Service only includes the free filter, free lid cleaning and free dump and fill for customers who start service by July 1st or earlier.

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SpaNaturally^® Moss Filtering System - $250**

Whether you're interested in "green" alternatives or not, converting your hot tub at Sun Peaks over to the SpaNaturally^® moss filtering system will likely save you money. To understand why, read below:

At Top of the Mountain we feel a personal commitment to explore and use environmentally responsible systems whenever we reasonably can. And when a green system also saves us money and time and results in a better "product" we do our best to share our experience. In November 2010 we took the advice of our local hot tub service support and repair company, Desert Pools & Spas, who recommended the SpaNaturally^® product when we spoke about our interest in finding a greener solution to hot tub care. In May of 2011, seven month's later, our water was still crystal clear and clean, had little chlorine smell, didn't cause skin irritation, took considerably fewer chemicals to balance and STILL didn't need to be changed.

Here's a brief explanation for how the sphagnum moss works (for a full description and videos, see the SpaNaturally^® website). Bacteria creates a special kind of protective layer called "biofilm" on any surface covered with water. According to their website, "over 99 percent of all bacteria in water systems live within biofilm." Biofilm not only protects bacteria, it also neutralizes chlorine and bromine which can only effectively kill free floating bacteria and not the bacteria protected by biofilm. Sphagnum moss buffers (helps maintain pH balance), filters (binds positively charged ions which discolour water and form deposits) and reduces biofilm in your hot tub, which in turn results in more bacteria floating free where sanitizers such as chlorine and bromine are effective.

As the owner of a hot tub used in a commercial setting such as Sun Peaks, here are some of the benefits of converting over to moss:

• keeps water pH stable at 7.4 - all the machinery, pipes, seals, and jets of your hot tub suffer wear and tear through normal use, however, the lifetime of these parts can be significantly reduced due to fluctuations in pH. In particular, low pH (acidic) water leads to corrosion. Sphagnum moss acts like a buffer to maintain water pH balanced at 7.4 so that fluctuations caused by human usage are minimized.
• fewer chemicals needed - because sphagnum moss impedes biofilm development, hot tubs require fewer chemicals such as chlorine or bromine to sanitize the water. Also, scaling, foaming and discoloration of the water are all reduced by the moss's natural filtering effect, again requiring fewer chemicals to control.
• fewer dump and fills - the reduced need for balancing chemicals and sanitizers results in water lasting longer and as a result sphagnum moss filtered tubs typically need dump and fills 1/2 as often. Normally, hot tubs may require 4 dump and fills per year, or every 3 months on average. Hot tubs with sphagnum moss typically require changing half as often, or every 6 months.

**Your Costs of Converting to SpaNaturally^® - $200 to $250.

• SpaNaturally^® starter kit - $150
• Water treatment conversion process (which can be seen as a slideshow below) - $100 for Deep Clean Dump and Fill (only $50 for summer hot tub care customers).
• Monthly moss filter replacement - $20/month -- included in summer and winter hot tub service pricing.

 

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